As Vital to Your Success As the Outbound Shipment

At Fosdick, we realize that smooth and efficient return processing is just as vital to our clients as their outgoing shipments. Our process reduces costs, helps our clients recover value from returned goods, and avoids unnecessary bottlenecks and frustration. Our proven system covers all the bases:

• Clear Return Authorization (RMA) Workflow: Our RMA workflow is fully integrated into our WMS, which links returns to the original order. We provide pre-generated return forms that can be easily scanned upon receipt.
• Integration with Client Systems: Our returns process connects with all client third-party platforms and systems.
• Dedicated Return Zones: We have segregated spaces for all returns, subdivided by packages in different phases of the return process.
• Standardized Inspection Procedures: We have a customized inspection checklist by product category that takes a comprehensive inventory of all vital metrics.
• Defined Disposition Paths: We have a clear defined outcome for each returned product: Return to Stock, Refurbish or Repackage, Return to Vendor or Liquidate, Donate or Recycle.
• Efficient Restocking and Inventory Updates: We implement barcode scanning to ensure instantaneous inventory adjustment upon inspection.
• Transparent Client Reporting: Our clients have their own dashboards to track all key metrics during the returns process.