The Unsubscribe Act, Digital Buying Experiences from Direct from the Manufacturer, IOT and the Computer Chip Shortage
Four U.S. senators introduce the Unsubscribe Act, a bill that would prohibit companies from overcomplicating their subscription cancellation processes. The legislation is sponsored by Democratic senators Brian Schatz (Hawaii) and Raphael Warnock (Georgia), and Republican senators John Thune (South Dakota) and John Kennedy (Louisiana) It seeks to address negative option billing — where customers unknowingly purchase a subscription after a free trial expires. The Unsubscribe Act of 2021 will require sellers to make it easy for consumers to cancel their subscriptions.
The bill also requires sellers to provide a simple means of canceling the subscription, which the customer can complete in the same way in which the original contract was entered into. Consumers are subscribing to more services than ever before, with the average household spending $47/mo on streaming services alone.
This poses challenges for customers in staying on top of each payment. Chambers says having an adverse cancellation process ultimately comes at the cost of losing the consumer for good. Four U.S. senators recently introduced the Unsubscribe Act, which would prohibit companies from overcomplicating subscription cancellations. There was an 84% increase in active subscribers in 2020, making subscription management strategies all the more important.
Fixing Manufacturers’ Broken Traditional Selling Processes – Inbound Logistics
Manufacturers fear losing revenue and relationships with dealers and distributors, says Dusty Dean. In 2019, U.S. manufacturers’ business-to-business (B2B) e-commerce sales grew by nearly 21% to $430 billion, according to Digital Commerce 360. Companies such as Nike and Clorox are leading the way by bypassing Amazon and setting up their own sales channels. More than 1 out of 5 manufacturers offer a digital buying experience, according to a new report by the Department of Labor. The report found that 8 out of 10 manufacturers depend primarily on their internal sales force to drive revenue. This is shocking considering the lessons Amazon has taught us about buyer demand, it said.
How IOT Could Help Solve the Computer Chip Shortage Issue – Supply Chain Brain
The recent computer chip shortage has created problems across industries, leading companies to reassess how they mitigate supply chain risk. The internet of things (IoT) may be the key to those solutions, with its ecosystem of connected devices communicating with one another. It’s anticipated to grow in the trillions of dollars over the next few years, in areas such as medical devices, wearables, cars, military, space and smart home devices. Using IoT to collect and analyze data is key to avoiding supply chain disruptions before they happen. The computer chip supply chain is far from simple it includes research and development, production design, manufacturing, assembly, testing, packaging, inventory and distribution.
By integrating IoT with business workflows and systems, IoT orchestration provides a unified view of end-to-end supply chain data. An industrial IoT platform will analyze the performance of business operations, from robotics and manufacturing equipment health to inventory and shipping status, all in real time. Industrial IoT platforms enable companies to better compete, by unlocking a chain of capabilities within distributed facilities. They can also reduce operational downtime by identifying supply chain issues early on and prevent inventory shortages.