What Else We’re Consuming | February & March

What Else We’re Consuming | February & March

1. THE COOKWARE COMPANY PARTNERS WITH DEPT TO LAUNCH ECOMMERCE – BUSINESS UP NORTH 2. DIRECT-TO-CONSUMER CAT PERSON LAUNCHES DURING PANDEMIC – DIGITAL MEDIA SOLUTIONS    FROM THE ARTICLE: Backed by a cash infusion from Harry’s, Cat Person offers high-end,...
The parcel service formerly known as SmartPost

The parcel service formerly known as SmartPost

We first got this email update from the good people at FedEx Corp on Monday March 8. Not huge news, and definitely a few years in the works, but still, we found it strange how few publications seemed interested in the FedEx rebrand. Perhaps FedEx played this one close...
What DTC Brands Can Learn from BirchBox Customer Relations

What DTC Brands Can Learn from BirchBox Customer Relations

Here is a great piece from Leanna Nazzisi, Senior Manager of Customer Operations at BirchBox, via Digital Commerce 360. In the article, Leanna lays out some must do’s for brands in order to cultivate top notch customer service the whole year round, but especially...
Former Starbucks Ops Lead, Rosalind Brewer, Named Walgreens CEO

Former Starbucks Ops Lead, Rosalind Brewer, Named Walgreens CEO

Starbucks COO, Rosalind Brewer is taking the reins from Stefano Pessina, and stepping up at CEO of Walgreens Boots Alliance. The drugstore chain and retailer confirmed Brewer’s hiring in a statement Tuesday evening.   Of course, Executives leave and step into new...
Instacart Cuts 2K + Local 1546 on the Heels of IPO News

Instacart Cuts 2K + Local 1546 on the Heels of IPO News

Grocery-delivery service Instacart is laying off roughly 1,900 workers, including those who have recently unionized. In most cases, these workers are independent contractors, meaning they are not technically employed by Instacart. Rather, the company employs their...