Feb 3, 2021 | Blog, In the News
Here is a great piece from Leanna Nazzisi, Senior Manager of Customer Operations at BirchBox, via Digital Commerce 360. In the article, Leanna lays out some must do’s for brands in order to cultivate top notch customer service the whole year round, but especially...
Jan 29, 2021 | Blog, In the News
Starbucks COO, Rosalind Brewer is taking the reins from Stefano Pessina, and stepping up at CEO of Walgreens Boots Alliance. The drugstore chain and retailer confirmed Brewer’s hiring in a statement Tuesday evening. Of course, Executives leave and step into new...
Jan 26, 2021 | Blog, In the News
Grocery-delivery service Instacart is laying off roughly 1,900 workers, including those who have recently unionized. In most cases, these workers are independent contractors, meaning they are not technically employed by Instacart. Rather, the company employs their...
Jan 8, 2021 | In the News, Uncategorized
Here is a list of big moments for partner clients in 2020 – the mergers, announcements, new product launches, awards, honors, and shout outs! Wishing all past, present and future brand partners good fortune and much success in the year to come! Why People Swear...
Nov 22, 2020 | In the News, Uncategorized
How Amazon hid its safety crisis – REVEAL Let’s get the negative Amazon content out of the way right off the bat. A new cache of company records obtained by Reveal from The Center for Investigative Reporting – including internal safety reports and weekly...
Oct 17, 2020 | In the News, Uncategorized
Amazon Ramps Up COVID Testing for Warehouse Worker Let’s start this month’s #trending content off with Amazon. First and foremost, the company plans to expand large-scale COVID testing program for warehouses. The e-commerce giant is now testing warehouse workers in at...
