Leadership & Experience
Fosdick’s 53 years in operation are marked by a long history of owner-manager leadership. This tradition has continued through the modern era with Jennifer Denne and Christopher Pappas.
Jennifer and Chris are the children of former President and CEO, Bill Pappas, who passed tragically in 2019, and each had the distinct pleasure of growing up with front row seats to their father’s storied career, which began in 1967 under Ray Fosdick himself.
As soon as they were able, both Jennifer and Chris immediately joined the Fosdick ranks as operators before earning their respective places on the managerial team. In fact, the entire senior management team at Fosdick came of age in the business, maturing with and adapting to shifts in the greater industry landscape.
Fosdick leadership has boldly guided the company through growth phases – from our humble roots in catalogue merchandising to the e-commerce and subscription-based sales of today – developing new solutions to meet the needs of a dynamic marketplace.
Breadth & Depth of Experience
Fosdick is unique in our ability to provide various supply chain services to established and emerging businesses alike. These services include order processing, credit card processing, pick pack and ship, warehousing, retail distribution, customer service, returns processing, and more.
Over the years, as Fosdick has grown, we’ve brought on new operators, each of whom brings a depth of knowledge and resources specific to one or more of these areas. This allows Fosdick to meet the wide range of demands that are present across all the businesses we serve without sacrificing the focus and attention to detail we are able to provide your specific brand.
What’s great about a company like ours is we are a one-stop shop. As a Fosdick client partner, you are able to tease out the most effective approach for your business from our overarching service menu. We adapt to you, not the other way around, offering our expertise to help refine operations for maximum efficiency and scalability.
Efficient Shipping Platform
We’ve been shipping products for over 50 years and over time have developed proprietary expertise in how to best handle your needs. With our bicoastal warehouse facilities, we can stock your inventory to minimize postage fees and, with our favorable postage rates, provide you with the utmost in efficiency. And, of course, our shipping logistics and personnel are among the best in the business.
World Class Analytics
Technology drives our business. And with our advanced IT infrastructure, we stand ready to supply our clients with comprehensive, real-time reports on the activity behind their products and brands. We can fluidly customize reports to suit the needs of each individual client.
Our knowledgeable team of developers and data processing personnel is on-site to handle the set-up of your promotion in the most effective and efficient manner. All of our programs are written in-house and can be modified to your company’s specific needs. Some of the services that Fosdick offers include:
- Credit card recovery
- Fraud management
- Full integration with several key industry vendors
- Installment processing
- Postage savings through optimal shipment routing
- Canadian foreign processing
We are set up to handle the process of exchanging secured data with many different key industry vendors, including, telemarketers, web companies, order processing vendors, and merchant processors. There are three specific Merchant Processors that we partner with. They are: Paymentech (Salem Platform), TransFirst, and Litle & Company
Whether you’re a startup with ambitious growth plans or an established player winding down a mature product line, Fosdick is prepared to expand and contract with your needs.
Since we are privately owned by management, we can respond to changes in your needs quickly and efficiently.
Every aspect of our operations – from order-taking to credit card processing to pick, pack and ship to warehousing and customer service and return processing – can be scaled to fit your real-time needs.